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Warranty Information

Bike Shop Warehouse is an authorized dealer for each brand of bicycle sold on this site. Each buyer receives a full and valid warranty with their purchase. There are no warranty cards to fill out and send in to the manufacturer. We register each warranty with the manufacturer once payment has been received.

However, Bike Shop Warehouse would like you to know a few things about warranty:

  • Defects on high grade bikes such as those sold by Bike Shop Warehouse are extremely rare.
  • Bike Shop Warehouse is an authorized dealer for all bikes we offer and the specific warranty offered by each manufacturer is valid.

Items damaged by improper assembly, misuse, racing, damage incurred in riding, etc. is not covered by any warranty. Warranty coverage applies to original purchaser of the bicycle and is non-transferable. Receipt of purchase with date is required for any warranty consideration and is the responsibility of the buyer. All transportation of product is the responsibility of the buyer. Warranty does not cover any labor charges incurred.

Each manufacturer of parts, accessories, & frames sold by Bike Shop Warehouse offer their own warranty so feel free to check on their websites to view them. Listed below are examples of manufacturer's warranties. It is not complete and any current information on that manufacturer's website overrides any information noted below.

Shimano warrants to the original retail purchaser that the Shimano bicycle division product for which they received this warranty, is free from non-conformities in material and workmanship for a period of two years and their Dura-Ace and XTR components are covered for a period of three years from the date of original retail purchase. (See website for complete warranty.)

SRAM warrants its products to be free from defects in materials or workmanship for a period of two years after original purchase. This warranty only applies to the original owner and is not transferable. Claims under this warranty must be made through the retailer where the bicycle or the SRAM component was purchased. Original proof of purchase is required. (See website for complete warranty or contact Bike Shop Warehouse.)

FSA warrants all FSA, products to be free from defects in materials or workmanship for a period of two years after original purchase unless otherwise stated in complete warranty description. The warranty is non-transferable and valid to the original purchaser of the product only. If your product included a written policy in the packaging that differs from the warranty policy posted at www.fullspeedahead.com, the policy at www.fullspeedahead.com is to be considerd most current and in effect. (See website for complete warranty or contact Bike Shop Warehouse.)

Bottecchia frames are warranted free of defects in materials or craftsmanship for two years and are expressly limited to the repair or replacement of a defective item with a comparable item and is the sole remedy of the warranty. The choice of either repair or replacement is solely decided by BottecchiaUSA. Warranty starts from the date of purchase, applies only to the original owner, cannot be transferred and does not apply to bicycles used by professional racers. This warranty is expressly limited to the repair or replacement of a defective item with a comparable item and is the sole remedy of the warranty. The choice of either repair or replacement is solely decided by BottecchiaUSA. BottecchiaUSA is not responsible for incidental or consequential damages. Some states do not allow the exclusion of incidental or consequential damages, thus the above exclusion may not apply to you. THIS WARRANTY DOES NOT COVER: Normal wear and tear, improper assembly or follow-up maintenance. Installation of parts or accessories not originally intended for, or compatible with, the bicycle as sold. Damage or failure due to accident, misuse, abuse, or neglect. For example: stripped threads/lockrings, rounded bolts, flat tires/tubes, worn grips, cables, housing, broken spokes, corrosion etc. Labor charges for part replacement or changeover. Transport, shipping, insurance charges. Cosmetic items such as but not limited to; chipped paint, scratched decals etc. (See website for complete warranty or contact Bike Shop Warehouse.)

Kestrel bicycles provides the original retail purchaser of each new Kestrel bicycle a limited lifetime warranty against defects in materials and workmanship for the bicycle frame and rigid fork when purchased from an authorized Kestrel dealer. (See website for complete warranty or contact Bike Shop Warehouse.)

Condor bicycles are warranted free of defects in materials or craftsmanship for two years. Warranty begins on date of purchase and is expressly limited to the repair or replacement of a defective frame. This warranty is limited to the original purchaser of the product and is non-transferable. Damage from improper assembly, maintenance, misuse, racing, etc. is not covered. Transportation of product for examination, replacement, or repair is not covered. Normal wear and tear, improper assembly or follow-up maintenance as well as installation of parts or accessories not originally intended for, or compatible with, is not covered. (See website for complete warranty or contact Bike Shop Warehouse.)

Mavic offers an extended MP3 warranty on its wheels exclusively (except the following wheels: "Cosmic Carbone Pro Power Tap" and "Cosmic Carbone SL Power Tap" purchased from an authorized Mavic retailer or distributor for 2 years from date of purchase of said new wheel(s) by the initial user, under the conditions defined on website. (See website for complete warranty or contact Bike Shop Warehouse.)

Ritchey Design Products are warranted to be free of manufacturing defects to the original purchaser for one year from the date of purchase. WCS headsets have a lifetime warranty. There is no implied lifespan for our products due to the many variables that affect products. This warranty does not cover normal wear and tear, crashed or modified products. (See website for complete warranty or contact Bike Shop Warehouse.)

VueltaXRP wheels are warranted to be free of defects in materials and workmanship. Warranty is for the original owner only and proof of purchase is required. Replacement or repair of defective products will be at the discretion of VueltaXRP. (See website for complete warranty or contact Bike Shop Warehouse.)